FAQ
Ticket purchases

• Single ticket: With this ticket, you can make one journey, including transfers, within the selected area of validity. Important: Round trips and return trips are not included.
• Short distance: With this ticket, you can make one journey, including transfers, within the Hamburg AB area. It is only valid for use on a partial route, i.e., up to the first fare zone. Important: Round trips and return trips are not included.
• Local area: With this ticket, you can make one journey, including transfers. It is only valid for two sections of the journey, i.e. up to the second fare zone. Important: Round trips and return trips are not included.
• Day ticket: With this day ticket, you can travel as often as you like within the selected area with up to 3 children (aged 6-14). It is valid until 6 a.m. the following day.
• Group ticket: With this day ticket, you can travel as often as you like within the selected area with up to 4 additional people. It is valid from Monday to Friday between midnight and 6 a.m. and until 6 a.m. the following day. It can be used all day on Saturdays, Sundays, and public holidays.
• Weekly ticket: With this ticket, you can make as many trips as you like within the entire hvv network (rings A-H) for 7 days (e.g., Wednesday to the following Wednesday at 6 a.m.). This ticket is also available without a photo, but you must carry official photo ID with you.
• Monthly ticket: With this ticket, you can make as many trips as you like within the entire hvv network (rings A-H) for one month (start date of your choice). This ticket is available via app without a photo, but you must carry official photo ID with you.
• Germany ticket: With the Germany ticket, you can travel nationwide on regional and local public transport (2nd class). Within the hvv, you can use all buses, underground, suburban and light rail trains, regional trains and ferries. Long-distance transport (ICE, IC, EC) and 1st class travel are excluded (for use within the hvv, it is possible to book a 1st class supplement via the app).
• Hamburg CARD: The Hamburg CARD offers free travel on the hvv and attractive discounts. It allows you to explore Hamburg flexibly and inexpensively – alone or in a group. A single ticket is valid for 1 adult and up to 3 children (6–14 years), while a group ticket is valid for up to 5 people of any age and is valid for the Hamburg AB area.

You can always find the right ticket in the hvv switch app. The best way to do this is to use the start/destination information, which always shows you the right ticket for your route. If you would like more information about zones and rings, you can find the fare plans in the app under “More.”

Your ticket purchased via the hvv switch app is valid immediately after purchase at the hvv community fare. The 90-second countdown after purchase indicates to inspectors whether you purchased your ticket in time before entering an area where a ticket is required.

We want to offer you the easiest possible access to the hvv Deutschlandticket. With the hvv switch app, we give you exactly that: easy and fast access to your favourite mobility, including the hvv Deutschlandticket.

Verimi is a European identity and trust platform that allows you to securely verify your identity online and store and share personal data such as ID cards, bank details or digital signatures. It serves as a central interface for various digital services such as logins, digital signatures and payments.

Here you can find more about Verimi.