The service that hvv switch provides all comes from one place. And is all managed by us in that one place. So you don’t have to spend time calling around different hotlines and service points.
Get in touch with hvv switch customer service here:
E-mail: info@hvv-switch.de
Phone: +49 (0)40 3288 - 6363 (fixed landline tariff)
Availability: Mondays to Fridays from 8:00 am to 6:00 pm
Our postal address is:
Hamburger Hochbahn AG / hvv switch, Steinstraße 20, D-20095 Hamburg, Germany
Safely on the road with hvv / Home phone
Phone: 0800 / 46 48 46 48 (toll-free)
Availability: Sundays to Thursdays from 21:00 to 24:00 and Fridays and Saturdays from 21:00 to 03:00
You can find more information here at hvv sicher unterwegs.
LOGPAY
You can currently only reach LOGPAY customer service online here.
MOIA Help Center
Right now you can reach the MOIA Help Center only online.
SIXT share Customer Service
E-mail: sixtshare-hvv@sixt.com
Phone: +49 (0)381 - 8070-5366 (fixed landline tariff)
Availability: 24 hours every day
MILES Customer Service
E-mail: hello@miles-mobility.com
Phone: +49(0)30-8379-5103 (fixed landline tariff)
Availability: 24 hours every day
Free2move Customer Service
E-mail: hallo@free2move.com
Voi Customer Service
E-Mail: support@voiapp.io
Phone: +49 (0) 157-3599-3270
Availability: 8am - 9pm every day
cambio Booking center | Customer service
E-Mail: hamburg@cambio-CarSharing.de
Phone: +49 (0) 421 79 466 4919 (Festnetzgebühr)
Availability: 24 hours a day
Bike + Ride | Kienzler Stadtmobiliar GmbH
E-mail: support@bikeandridebox.de
Phone: 07831 788 900 (fixed landline tariff)
Availability: Mondays - Saturdays from 7:00 am - 6:00 pm (by phone) and Mondays - Fridays from 8:00 am - 6:00 pm (by E-mail)
Hamburger Energy Network – Report a disturbance
Phone (24h available): 0800 / 1 439 439 (free of charges)
Online: Formular Störungsmeldung Strom | Hamburger Energienetze
Send our editorial staff an e-mail:
E-Mail: redaktion@hvv-switch.de
hvv switch stations
Here you can report parking offenders or damage/vandalism to our hvv switch points.
Contact us directly using our contact form regarding all your questions about hvv switch: