Our partner MOIA.

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Let MOIA drive you around Hamburg.

MOIA has been operating in Hamburg since April 2019. The mobility service provider is a subsidiary of Volkswagen and a partner of DIE HOCHBAHN in Hamburg. In this joint project, MOIA worked on establishing a new mobility service in Hamburg that had already been tried and tested in Hanover. It made perfect sense to venture down this new path together with hvv switch and become the first partner to extend the hvv – or rather hvv switch – portfolio.

However, the service itself, i.e. ridesharing with the shuttles, is financed entirely by MOIA and operated with its own vehicles and drivers.

How MOIA works.

MOIA operates on Hamburg’s roads with electric vehicles that are intended to supplement the city’s public transport system and offer an alternative to privately owned cars. Users’ destinations are compared and bundled using an intelligent algorithm. The shuttles are then planned so that passengers who have a similar destination or a similar route travel together.

After entering your destination in our app, you’ll be shown when a MOIA shuttle is available and where it will pick you up. You can book this shuttle – either just for yourself or for several people at once. MOIA prices range between the cost of a taxi ride and the cost of hvv tickets. You can pay for your shuttle in the hvv switch app using PayPal.

MOIA shuttles.

The vehicles, known as shuttles, are driven by a quiet and emission-free electric motor. Electric doors make it easier to get in and out. There are just six seats, ensuring a comfortable ride with plenty of legroom and privacy. Passengers can also make use of the free USB ports and free WiFi.

Where and when will MOIA pick you up?

MOIA’s service region already covers large parts of Hamburg and is set to expand further. At the moment, you can use MOIA in the following districts:
Blankenese, Iserbrook, Nienstedten, Groß-Flottbek, Othmarschen, Osdorf, Altona, Altona Nord, Bahrenfeld, Stellingen, Sternschanze, Ottensen, Eidelstedt, Lokstedt, Niendorf, Fuhlsbüttel (incl. Airport), Groß Borstel, Langenhorn, Eppendorf, Eimsbüttel, Rotherbaum, Harvestehude, Hamburg-Nord, Winterhude, Wandsbek, Wellingsbüttel, Ohlsdorf, Bramfeld, Steilshoop, Farmsen, Berne, Barmbek, Tonndorf, Dulsberg, Marienthal, Eilbek, Uhlenhorst, St. Pauli, Neustadt, Altstadt, HafenCity, Rothenburgsort, Horn, Hamm, Hamm-Mitte

MOIA is in service at the following times:

Mondays to Wednesdays between 5:00 am and 1:00 am
Thursdays and Fridays between 5:00 am and 5:00 am
Saturdays between 5:00 am and midnight
Sundays between midnight and 6:00 am, and between 8:00 am and midnight

If you’d like to find out more about MOIA, please visit their website. Click here for MOIA.

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