hvv switch gives you access to both hvv tickets and new mobility services such as car sharing, ride sharing and e-scooter sharing – in one single app. Opening up more options for you when travelling through the hvv service region. In the long run, we aim to offer as many transport services in Hamburg as possible, all in this one app.
FAQ
hvv switch
At the moment it is possible to book MOIA shuttles, SIXT share, ccambio Free2Move and MILES vehicles such as Voi eScooter and a selected range of hvv tickets (& Deutschlandticket) using the hvv switch app. We plan to expand this offer step by step. In the long term, you’ll be able to travel using the services of all partners involved, all from this one single app. You only have to register once, then book and pay for everything using the same app.
You can download and register for hvv switch free of charge. There’s no basic fee. You only pay for what you actually book or purchase when using our app.
Unfortunately not. The 7 percent discount only applies to hvv tickets purchased using the app and doesn’t include the services of other hvv switch partners.
Unfortunately not. There aren’t any special rates for hvv subscription holders in the hvv switch app.
When you register with hvv switch, you create a new account that you can use alongside your existing account. The two accounts are independent of each other and can only be used to book services with the respective provider. With hvv switch, you have the advantage that your account offers standard access to several providers on one platform.
Unfortunately not. The hvv switch app can only be used for the service region in which hvv operates, and for the mobility partners also operating within this region.
Currently it is not possible to buy additional insurances with hvv switch. When booking a SIXT share, MILES or WeShare car via the hvv switch app, only the booking with the standard liability limit is possible. Details about the liability limit you can find out at the respective partner.
We want to offer you the easiest possible access to the hvv Deutschlandticket. With the hvv switch app, we give you exactly that: easy and fast access to your favourite mobility, including the hvv Deutschlandticket.
We are continuing to develop our services in order to offer you an even better and simpler service. To make this possible, registration via hvv switch is currently necessary.