FAQ
Refuel

Unfortunately there is not yet a refuelling or recharging function in the app. If you urgently need fuel for your car, e.g. to get back to the service region, you will have to pay for the fuel costs privately. After your journey, please submit the receipts to sixtshare-hvv@sixt.com, stating the booking number, registration number and bank account details. Once successfully verified, the fuel costs will be reimbursed to you by SIXT.

Important to know: Filling up the tank will not be rewarded with free minutes or any other comparable incentives.

Unfortunately, it is not possible at present to charge e-vehicles, either at hvv switch points or at public charging stations.

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In the glove compartment of the MILES car you will find a fuel card with which you can pay at any total or Aral throughout Germany. In the app, the 4-digit PIN for the vehicle-related fuel card will be displayed during the current rental.

With which fuel the MILES car has to be filled up, you can read in the fuel cap. Please fill up the car.

You have refueled and paid? Super! In order to be able to end the rental, it is necessary to put the fuel card back into the glove compartment.

Charging electric cars at hvv switch is currently not possible, neither at hvv switch points nor at public charging stations.

Important to know: Refueling at hvv switch is not incentivized by e.B. free minutes or the like. Further information.

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