FAQ

Unfortunately not. If you really need more than one MOIA, you’ll need another person to book another MOIA shuttle using their own account with hvv switch.

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You can transport your pet in a travel carrier in the boot. Please make sure that you return the car in the same condition as you found it.

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Start by checking whether your smartphone is connected to the Internet, i.e. is online, and whether the connection is stable. App downloads are sometimes prevented, for instance, when connected to public and unsecured networks. You can also check if your security settings allow for the downloading of apps.

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You can take immediate action yourself by changing your password. Simply go to your profile in the app itself. If you want to have your account blocked and report the abuse, please contact hvv switch customer service.

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Category:

As soon as you have your renewed driving licence, you can revalidate it via the hvv switch app. To do this, select 'Your driving licence' in the menu and click on the button 'Validate driving licence' to enter your new driving licence data and then start the online validation.