For more information on using the charging infrastructure of SIXT share, MILES and Free2move, please visit the websites of the mobility providers.
If you have any concerns, such as a missing charging cable, please contact the respective customer service directly.
In the event of technical difficulties with the charging point, please contact Hamburger Energienetze on the toll-free fault hotline 0800/ 1 439 439. The hotline is available 24/7. Please note that Hamburger Energienetze requires the charging point number. This can be found on the side above the charging point.
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