Due to maintenance work, in rare cases you may be automatically logged out of the app. If this happens, simply log back in with your hvv switch access data. All services will then be available to you again as usual. If you have an active hvv ticket (e.g., a Deutschlandticket), the active tickets will be downloaded to your smartphone after you log in. It may take a moment for the active tickets to reappear in the app.
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